Zebet Casino Privacy Policy

At Zebet Casino, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website at www.zebet.nl or use our services. We encourage you to read this document carefully so you understand your rights and our obligations as your data controller. ZEbetting & Gaming Nederland B.V. operates as the responsible entity under Dutch and EU privacy law, and we take that responsibility seriously.

1. Who We Are

We are ZEbetting & Gaming Nederland B.V., operating under the brand Zebet Casino and licensed by the Netherlands Gambling Authority (Kansspelautoriteit) under reference number 1600, issued on February 16, 2022. Our platform at zebet.nl is fully licensed and legal in the Netherlands, and we comply with all applicable regulations, including the General Data Protection Regulation (GDPR) and Dutch national data protection law. If you have any questions about how we handle your data, you can reach us via WhatsApp, our contact form, or by calling 070 3380 365.

2. What Information We Collect

When you interact with our platform — whether during zebet registratie, login, or while using our services — we may collect a variety of personal data. Here at Zebet Casino, we only collect what is necessary to provide you with a safe, compliant, and enjoyable experience.

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and contact details
• Account credentials used during zebet inloggen
• Payment information, including your preferred zebet betaalmethode (iDeal, Visa, MasterCard)
• Identity verification documents required by Dutch gambling law
• Correspondence submitted via zebet contact or WhatsApp support

2.2 Information We Collect Automatically

• IP address and device identifiers
• Browser type, operating system, and zebet mobiel or zebet app usage data
• Pages visited, time spent, and in-platform behavior
• Cookies and similar tracking technologies
• Transaction history, including zebet uitbetaling records and deposit activity
• Wagering history related to zebet weddenschappen and zebet sport activity

3. How We Use Your Information

At Zebet Casino, we use your personal data for clearly defined purposes. We do not sell your data to third parties, and we do not use it for purposes beyond what is described in this policy. Our use of your information includes the following:

• Processing your zebet account aanmaken and managing your account
• Verifying your identity and age as required by Dutch law
• Processing deposits and facilitating zebet uitbetaling snelheid-compliant withdrawals (minimum €10)
• Crediting your zebet welkomstbonus and managing promotional offers such as the zebet freebet, Combo Boost, and ZEpoints loyalty rewards
• Communicating with you about your account, zebet bonus terms and conditions, and service updates
• Preventing fraud, money laundering, and problem gambling
• Ensuring compliance with our licensing obligations under the Netherlands Gambling Authority
• Improving the functionality of our zebet mobile app and web platform
• Personalizing your experience, including relevant zebet promotie and zebet promo code offers

4. Legal Basis for Processing

We at Zebet Casino process your data based on one or more of the following legal grounds under the GDPR:

• Contractual necessity — we need your data to provide our services, process transactions, and maintain your account
• Legal obligation — we are required by Dutch gambling and anti-money laundering laws to collect and retain certain data
• Legitimate interests — we process data to prevent fraud, improve our platform, and ensure responsible gambling
• Consent — where we rely on your consent (e.g., for marketing communications), you may withdraw it at any time

5. Cookies and Tracking Technologies

Our Zebet Casino website uses cookies to enhance your browsing experience, analyze traffic, and deliver relevant content. These include essential session cookies, analytical cookies (to understand how players use our zebet online platform), and marketing cookies. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site, including zebet login and zebet live features.

6. Data Sharing and Third Parties

We may share your personal data with carefully selected third parties only where necessary and lawful. At Zebet Casino, we ensure that all partners meet our strict data protection standards.

• Payment processors — to handle your transactions via iDeal, Visa, and MasterCard
• Identity verification providers — to comply with KYC requirements under Dutch law
• Technology and odds providers — including Betradar and Betgenius, who support our zebet sport betting infrastructure
• Regulatory authorities — including the Netherlands Gambling Authority when required by law
• Zebet affiliate and partner programs — where applicable, under strict data agreements

We do not share your data with unrelated third parties for their own marketing purposes, and we never sell your information.

7. Data Retention

We retain your personal data for as long as your account remains active and for a legally required period thereafter. Under Dutch anti-money laundering and gambling regulations, we are required to keep certain records for up to five years following account closure. After this period, we securely delete or anonymize your data.

8. Your Rights Under GDPR

As a user of our platform at zebet.nl, you have the following rights regarding your personal data. We at Zebet Casino are committed to honoring these rights promptly and transparently:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your data
• Right to restriction — you can ask us to limit how we process your data
• Right to data portability — you may request a machine-readable copy of your data
• Right to object — you can object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our zebet klantenservice team via WhatsApp or our contact form on zebet.nl. We will respond within 30 days as required by the GDPR.

9. Data Security

At Zebet Casino, we implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our platform uses SSL encryption for all data transmissions, and access to your account data is strictly controlled internally. We regularly review our security practices to ensure they meet the highest standards required for a zebet betrouwbaar and zebet legaal operation in the Netherlands.

10. Responsible Gambling and Data Use

We use your data not only to provide services, but also to promote responsible gambling. Our Zebet Casino platform monitors activity patterns to identify signs of problem gambling. Where we detect concerning behavior, we may contact you, impose limits, or refer you to support organizations. This data processing is carried out in accordance with our licensing requirements and our commitment to player welfare in the Netherlands.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you via your registered email address or through a notice on our website. Your continued use of our zebet online services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. You can contact Zebet Casino via:

• WhatsApp live chat (weekdays, business hours)
• Our online contact form at zebet.nl
• Phone: 070 3380 365

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your data lawfully. We encourage you to contact us first so we can resolve any concerns directly and promptly.